Shipping policy
Shipping Policy
We take pride in crafting each decal with care and precision. Our shipping policy ensures transparency, reliability, and peace of mind from our studio to your doorstep.
Processing Time
• Standard orders are processed within 3–5 business days.
• Custom or memorial decals may take 5–7 business days, depending on design complexity.
• You’ll receive a confirmation email once your order is shipped.
Shipping Methods & Rates
• We ship via USPS First Class and Priority Mail, with tracking included.
• Shipping rates are calculated at checkout based on weight and destination.
• Free shipping on U.S. orders over $50 (after discounts).
Delivery Issues
• If your package is delayed, lost, or marked as delivered but not received, please contact us within 7 days of the expected delivery date.
• We’ll help investigate and offer solutions, including replacements when appropriate.
Damaged in Transit
• If your item arrives damaged, please email us within 5 days with photos of the packaging and product.
• We’ll prioritize a swift resolution with empathy and care.
🖐️ Please Note
• Nostalgi Factory is not responsible for delays caused by weather, postal service disruptions, or incorrect addresses provided at checkout.
• Be sure to double-check your shipping details before submitting your order.